Wholesale FAQs

What is the Snake River Farms Guarantee? 

We guarantee that your order will deliver frozen or partially frozen with all items included to the provided address. If you have any concerns or issues with your order, please don't hesitate to reach out to our team. As our founder Robert Rebholtz, Sr. said, "We want our customers to want to do business with us." 

Where can SRF ship? Does SRF ship internationally? 

We ship to all 50 states. Some areas in Alaska are prohibited due to dry ice restrictions. Unfortunately, we cannot ship internationally at this time (including Canada). 

A physical street address is required - we cannot ship to PO boxes or lockers. Please double check the address on the order as Snake River Farms isn't responsible for incorrect or incomplete addresses. 

We recommend sending your order to a residential address. You can ship to a business address, but delays can occur because of no weekend deliveries. 

Do Wholesale orders ship free?

Wholesale orders receive free Standard Shipping.

When will I get charged? 

Orders are invoiced immediately upon purchase.

Why is my promo code not working? 

Promo codes do not apply to Wholesale orders. 

Will I earn loyalty points for my Wholesale order? 

Will I earn loyalty points for my Wholesale order? 

No, Wholesale orders do not earn loyalty points. 

How are the orders packed and shipped? 

To maintain the highest quality, our products are individually sealed in air-tight packaging, perfectly aged and flash-frozen prior to shipment. 

To help ensure your order arrives in excellent condition, each order is shipped using a reusable thermal bag in a recyclable shipper box lined with a biodegradable insulated foam and packed with dry ice. Large items like briskets and hams will not fit in the thermal bag, but one is added to the shipment. Shelf stable goods like jerky and salami don't require coolant. 

Are items priced per pound or per item?  

All of our products are priced per item. There will be an average weight listed.