Phone and Customer Care Orders

 Description  Phone and Customer Care Orders
Categories of Information 

Identifiers 
Customer Records information
Commercial Information
Category of Data Subjects

This information is gathered from sales representatives when a customer makes a purchase over the phone or through customer care.
The Source from which this Information was Collected

This information is gathered directly from customers.
Purpose of Processing

This information is gathered to facilitate the purchase of products from our organization.
Legal Basis for Processing

There is a legitimate business interest in handling the information.
Automated Processing or Profiling

Does this product/service/process use automated processing:
Yes☐

No☒

If yes, the general methods and logic used are: Not applicable.

Does the automated processing affect the rights of data subjects? Not applicable.
Information Sharing
 Categories of Recipients   Description of Commercial or Business Purpose Is this information Sold or Shared
This information is shared with third-party shipping and logistics organizations and with AB to C LLC’s family of related entities. This information is gathered for order fulfillment and the performance of services on behalf of AB to C, LLC that may include maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financing; providing advertising or marketing services; providing analytic services; or providing similar services. ☐Sold

☐Shared

☒Disclosed
Sensitive Personal Information
 Category of Sensitive Personal Information Collected Retention Period 
Not applicable  Not applicable 
Whether Personal Information is Transferred Internationally Not applicable.
Retention Period Subject to customer behavior, internal business needs, and legal obligations, AB to C, LLC tries to anonymize this information two years after it enters AB to C, LLC information systems.

 

 This privacy statement was last updated November 1, 2025.